FAQs

Who is Authentic Events Co.?
Authentic Events Co. is a full-service event rental and design company. Our goal is to offer you Authentic, one-of-a-kind rentals to elevate your event. Whether it be for weddings, corporate events, parties, baby showers, or any other celebration, we know you have a vision and we’re here to help you make it happen. From the smallest details to the largest statement pieces, we provide affordable rentals to ensure your event is beautiful, unique, and just what you envisioned. 
How do I reserve rentals from your inventory for my event?

You found items you love (hooray!), but now what? Simply list the desired rental item(s) in the additional details of the contact form and provide the information for your event. We will contact you within 72 hours with a quote and a formal agreement. If any items are not available for your event date, we’d love to collaborate with you to find an alternative solution.

Can I pick up my items?
Unfortunately, AEC does not allow renters to pick up at this time. But for events within the DFW area, we will gladly deliver your rental items and pick them up for you!
Can we collaborate?

WE WOULD LOVE TO! Please reach out to discuss further. 

What happens if it rains?
Hopefully, you’ll have perfect weather on your event day, but this is Texas after all! You never quite know what’s going to happen, so we require a rain plan for outdoor events. If it appears that the day of your event will have rainy or problematic weather, we will help you execute the rain plan and create a beautiful, indoor alternative. AEC will not refund or cancel any orders due to poor weather or a rainy forecast. 
Do you offer styling services or help design events?

Absolutely! Event design is our specialty, and we would love to work with you to bring all your event dreams and ideas to life. Consultations are based on hourly rates. Contact us for more information.

What if I want to change my order?
No problem! We’re happy to edit your order. Adding items to your order is easy as long as the items are in stock. If you would like to remove items from your order, keep in mind that you will still be liable for the minimum amount on your agreement. Order changes must be in writing and completed at least 7 business days prior to the event.  

Get In Touch

Contact us about your next event and see how we can help!